Our story

My name is Sanita and I am the author and founder of the Latvian green studio “pienene” (meaning “dandelion”). I come from the banking sector, which I left years ago, to do something from my heart with love. And so, in the year 2011, the green studio “pienene” was created. A place where Latvian products meet and a place to meet friends. In the cozy atmosphere, we have connected the Latvian design shop with a cafeteria, making it an interesting and heartwarming place to delight every visitor of the studio.

Gradually, the studio has become a known brand “pienene” and we have produced the brand product lines – home textiles, clothing and accessories.

The “pienene” brand

The brand is inspired by Latvian meadows and forests, seas and walks, away from the office.

In our products, we use natural materials – flax, leather, cotton, and wool, which are pleasant to the skin, comfortable in everyday life and attractive in design. For the feeling of coziness, we have created a homemade textile line with linen bedding, linen tablecloths, and towels. And our clothing line with linen dresses and tunics is a perfect fit with the “pienene” backpacks, inviting you to go for a longer hike in nature.

Cafeteria

We believe that there should be a place where you can fully taste Latvian delicious herbal teas, chicory coffee and local wines. And our studio is exactly that place! The extensive range of herbal teas reminds of grandmother’s herbal tea stock with the aroma of summer meadows, which you can enjoy leisurely with delicious snacks. And lastly, here you can find the selection of local wines in all varieties of taste – from the freshness of birch juice to autumn raspberry wine velvet.

What else can we offer?

  • With our help you can prepare presents with a story, to surprise your cooperative partners outside Latvia, customers, friends, colleagues or your whole family!
  • We organize tastings of Latvian wines and local cheeses, not forgetting Riga black balsam, buns with hemp butter and honey cake
  • In our studio you can organize seminars in a creative atmosphere
  • We love to inspire in our creative workshops – porcelain painting, bath bags manufacturing based on ancestral recipes, beeswax candles wrapping & chocolate painting. Mmmm…

Zvani mums:

Telefons: +371 67210400
Mob. telefons: +371 29298748

Darba laiks:

Atvērti katru dienu!
Pirmdiena – Sestdiena  10:00 – 19:00
Svētdienās  10:00 – 18:00

Veikala adrese:

Kungu iela 7/9, Riga, Latvia

Epasts:

sanita@studijapienene.lv

Vai raksti mums šeit:

Jūsu grozs ir tukšs.

Atgriezties uz veikalu

Returns & Exchange Policy

We are committed to providing MoodLift customers with the best shopping experience possible. We are happy to help with any questions and we will RUSH TO ANSWER WITHIN 24 HOURS.

If you need to REQUEST A RETURN, please contact our Customer Support Team within 14 DAYS after delivery.

TO BE ELIGIBLE FOR A RETURN, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is RECEIVED AND INSPECTED, we will send you an email to notify you that we have received your returned item. We will also notify you of the APPROVAL OR REJECTION of your return.

IF YOU ARE APPROVED, then your compensation will be processed, and we will then be able to provide you with STORE CREDIT OR AN EXCHANGE for another item of the same value.

In the case of a DEFECTIVE OR DAMAGED ITEM, we can resend the same item to you.

You will be RESPONSIBLE FOR PAYING YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item OVER 75$, you should consider using a trackable shipping service or PURCHASING SHIPPING INSURANCE. We don’t guarantee that we will receive your returned item.

Returns & Exchange Policy

We are committed to providing MoodLift customers with the best shopping experience possible. We are happy to help with any questions and we will RUSH TO ANSWER WITHIN 24 HOURS.

If you need to REQUEST A RETURN, please contact our Customer Support Team within 14 DAYS after delivery.

TO BE ELIGIBLE FOR A RETURN, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is RECEIVED AND INSPECTED, we will send you an email to notify you that we have received your returned item. We will also notify you of the APPROVAL OR REJECTION of your return.

IF YOU ARE APPROVED, then your compensation will be processed, and we will then be able to provide you with STORE CREDIT OR AN EXCHANGE for another item of the same value.

In the case of a DEFECTIVE OR DAMAGED ITEM, we can resend the same item to you.

You will be RESPONSIBLE FOR PAYING YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item OVER 75$, you should consider using a trackable shipping service or PURCHASING SHIPPING INSURANCE. We don’t guarantee that we will receive your returned item.

Terms & Conditions

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Country Art Ltd. web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Country Art Ltd. web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Country Art Ltd. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Country Art Ltd. web site are provided “as is”. Country Art Ltd. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Country Art Ltd. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Country Art Ltd. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Country Art Ltd. web site, even if Country Art Ltd. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Country Art Ltd. web site could include technical, typographical, or photographic errors. Country Art Ltd. does not warrant that any of the materials on its web site are accurate, complete, or current. Country Art Ltd. may make changes to the materials contained on its web site at any time without notice. Country Art Ltd. does not, however, make any commitment to update the materials.

6. Links

Country Art Ltd. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Country Art Ltd. of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

www.studijapienene.lv may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Country Art Ltd. web site shall be governed by the laws of the State of Riga without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Terms & Conditions

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Country Art Ltd. web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Country Art Ltd. web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Country Art Ltd. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Country Art Ltd. web site are provided “as is”. Country Art Ltd. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Country Art Ltd. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Country Art Ltd. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Country Art Ltd. web site, even if Country Art Ltd. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Country Art Ltd. web site could include technical, typographical, or photographic errors. Country Art Ltd. does not warrant that any of the materials on its web site are accurate, complete, or current. Country Art Ltd. may make changes to the materials contained on its web site at any time without notice. Country Art Ltd. does not, however, make any commitment to update the materials.

6. Links

Country Art Ltd. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Country Art Ltd. of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

www.studijapienene.lv may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Country Art Ltd. web site shall be governed by the laws of the State of Riga without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

SHIPPING AND DELIVERY

Delivery of goods produced in all regions of Latvia, Baltic States, European Union and other countries.

The risk of accidental loss or damage of the goods passes to the customer, when the Customer receives the order on his hands.

Delivered order is delivered to the Customer or person, which is specified in the Order as a recipient of the Order.

Delivery by Latvijas Pasts (Post of Latvia)

Weight of deliveryEurope UnionOther countries
Service charge (EUR)Service charge with VAT (21%)Fee (EUR)
< 50g1.852.251.99
51 – 100g1.992.432.13
101g – 250g2.563.133.70
251g – 500g4.555.556.54
501g – 1000g6.397.8010.96
1001g – 2000g11.5414.0720.35

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, WE DO NOT TAKE RESPONSIBILITY FOR THE INCORRECT INFORMATION. 

If the package is a RETURNED NON-DELIVERABLE we will issue a store credit for the net price of your item(s) minus the shipping charge.

 

If you REFUSE ANY SHIPMENTS from MoodLift, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.

If your tracking information states that your package was delivered and you have not received it. You must ADDRESS THIS WITH YOUR LOCAL POST OFFICE. MoodLift does not hold responsibility for packages that state to be delivered.

We DO NOT ISSUE A REFUNDS for packages that state being delivered.

Just a reminder that you will receive your order 7 TO 28 BUSINESS DAYS from the date that it is shipped out, not necessarily from the date that it is placed.

Majority of all orders arrive between 7 TO 28 BUSINESS DAYS, but in very RARE INSTANCES, please allow up to 28 DAYS.

After your payment is authorized and verified, it can still take ONE BUSINESS DAYto process your order. The delivery timeframe is just an estimate and DOESN’T INCLUDE WEEKEND OR HOLIDAYS. 

*Please allow up 3 to 5 Business days (with the exception of weekends and holidays) to PROCESS AND SHIP your order.

DUTIES & TAXES

Please note, all international packages may be SUBJECT TO DUTIES AND TAXES. The limits for duty-free packages are established by your local customs authorities. Please CHECK YOUR LOCAL CUSTOMS website for more information.

SHIPPING AND DELIVERY

Delivery of goods produced in all regions of Latvia, Baltic States, European Union and other countries.

The risk of accidental loss or damage of the goods passes to the customer, when the Customer receives the order on his hands.

Delivered order is delivered to the Customer or person, which is specified in the Order as a recipient of the Order.

Delivery by Latvijas Pasts (Post of Latvia)

Weight of deliveryEurope UnionOther countries
Service charge (EUR)Service charge with VAT (21%)Fee (EUR)
< 50g1.852.251.99
51 – 100g1.992.432.13
101g – 250g2.563.133.70
251g – 500g4.555.556.54
501g – 1000g6.397.8010.96
1001g – 2000g11.5414.0720.35

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, WE DO NOT TAKE RESPONSIBILITY FOR THE INCORRECT INFORMATION. 

If the package is a RETURNED NON-DELIVERABLE we will issue a store credit for the net price of your item(s) minus the shipping charge.

 

If you REFUSE ANY SHIPMENTS from MoodLift, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.

If your tracking information states that your package was delivered and you have not received it. You must ADDRESS THIS WITH YOUR LOCAL POST OFFICE. MoodLift does not hold responsibility for packages that state to be delivered.

We DO NOT ISSUE A REFUNDS for packages that state being delivered.

Just a reminder that you will receive your order 7 TO 28 BUSINESS DAYS from the date that it is shipped out, not necessarily from the date that it is placed.

Majority of all orders arrive between 7 TO 28 BUSINESS DAYS, but in very RARE INSTANCES, please allow up to 28 DAYS.

After your payment is authorized and verified, it can still take ONE BUSINESS DAYto process your order. The delivery timeframe is just an estimate and DOESN’T INCLUDE WEEKEND OR HOLIDAYS. 

*Please allow up 3 to 5 Business days (with the exception of weekends and holidays) to PROCESS AND SHIP your order.

DUTIES & TAXES

Please note, all international packages may be SUBJECT TO DUTIES AND TAXES. The limits for duty-free packages are established by your local customs authorities. Please CHECK YOUR LOCAL CUSTOMS website for more information.

Your privacy is critically important to us. At Automattic, we have a few fundamental principles:

  • We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
  • We store personal information for only as long as we have a reason to keep it.
  • We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
  • We help protect you from overreaching government demands for your personal information.
  • We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles.

Who We Are and What This Policy Covers

Howdy! We are the folks behind a variety of products and services designed to allow anyone–from bloggers, to photographers, small business owners, and enterprises–to build and manage a website to share with the world. Our mission is to democratize publishing. We believe in powering the open Internet with code that is open source and are proud to say that the vast majority of our work is available under the GPL. Unlike most other services, because our GPL code is public, you can actually download and take a look at that code to see how it works.

This Privacy Policy applies to information that we collect about you when you use:

  • Our websites (including automattic.com, wordpress.com, vip.wordpress.com, jetpack.com, woocommerce.com, polldaddy.com, gravatar.com, intensedebate.com, vaultpress.com, and akismet.com);
  • Our mobile applications (including the WordPress mobile app for Android and iOS);
  • Our other products and services that are available on or through our websites (including WordPress.com plans, WordPress.com VIP, Jetpack, the WooCommerce Services Extension, Gravatar, the IntenseDebate comment management system, and Akismet plans); and
  • Other users’ websites that use our Services, while you are logged in to your account with us.

Throughout this Privacy Policy we’ll refer to our website, mobile applications and other products and services collectively as “Services.” And if you’d like to learn more about which Automattic company is the controller of information about you, take a look at the section below on Controllers and Responsible Companies.

Please note that this Privacy Policy does not apply to any of our products or services that have a separate privacy policy.

Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

Creative Commons Sharealike License

We’ve decided to make this Privacy Policy available under a Creative Commons Sharealike license. You can grab a copy of this Privacy Policy and other legal documents on Github. You’re more than welcome to copy it, adapt it, and repurpose it for your own use. Just make sure to revise the language so that your policy reflects your actual practices. Also, if you do use the policy we’d appreciate a credit and link to Automattic somewhere on your site.

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.

Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:

  • Basic Account Information: We ask for basic information from you in order to set up your account. For example, we require individuals who sign up for a WordPress.com account to provide a username and email address–and that’s it. You may provide us with more information–like your name–but we don’t require that information to create a WordPress.com account.
  • Public Profile Information: If you have an account with us, we collect the information that you provide for your public profile. For example, if you have a WordPress.com account, your username is part of that public profile, along with any other information you put into your public profile, such as a photo or an “About Me” description. Your public profile information is just that–public–so please keep that in mind when deciding what information you would like to include.
  • Transaction and Billing Information: If you buy something from us–a subscription to a WordPress.com plan, a premium theme, or a custom domain, for example–you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.
  • Ecommerce Site Information: If you use our ecommerce Services to sell products or services to others through your site (including Stores on WordPress.com, the WooCommerce Services extension, or other purchases on WooCommerce.com), you will have to create a WordPress.com account or connect an existing account and, for some of our ecommerce Services, provide your site URL. You may also provide us with information about your financial account to set up a payments integration, such as the email address for your Stripe or PayPal account or your bank account information.
  • Content Information: Depending on the Services you use, you may also provide us with information about you in draft and published content (such as for your website or your Polldaddy survey). For example, if you write a blog post that includes biographic information about you, we will have that information, and so will anyone with access to the Internet if you choose to publish the post publicly. This might be obvious to you…but it’s not to everyone!
  • Credentials: Depending on the Services you use, you may provide us with credentials for your website (like SSH, FTP, and SFTP username and password). For example, Jetpack and VaultPress users may provide us with these credentials in order to use our one-click restore feature if there is a problem with their site, or to allow us to troubleshoot problems on their site more quickly.
  • Communications With Us (Hi There!): You may also provide us information when you respond to surveys, communicate with our Happiness Engineers about a support question, or post a question about your site in our public forums.

Information We Collect Automatically

We also collect some information automatically:

  • Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services–for example, when you create or make changes to your website on WordPress.com.
  • Usage Information: We collect information about your usage of our Services. For example, we collect information about the actions that site administrators and users perform on a site using our WordPress.com or Jetpack services–in other words, who did what, when and to what thing on a site (e.g., [WordPress.com username] deleted “[title of post]” at [time/date]). As another example, our WooCommerce Usage Tracker tracks information like your email address, WooCommerce settings, PHP settings, and other features for your site, along with information about your online store, such as the aggregate number of orders and customers. We also collect information about what happens when you use our Services (e.g., page views, support document searches at en.support.wordpress.com, features enabled for your website, interactions with our Admin Bar and other parts of our Services) along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
  • Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions. We may also collect information about your precise location via our mobile apps (when, for example, you post a photograph with location information) if you allow us to do so through your mobile device operating system’s permissions.
  • Stored Information: We may access information stored on your mobile device via our mobile app. We access this stored information through your device operating system’s permissions. For example, if you give us permission to access the photographs on your mobile device’s camera roll, our Services may access the photos stored on your device when you upload a really amazing photograph of the sunrise to your website.
  • Interactions with Other Users’ Sites: We collect some information about your interactions with other users’ sites while you are logged in to your account with us, such as your “Likes” and the fact that you commented on a particular post, so that we can, for example, recommend posts we think may interest you. As another example, for Intense Debate users, we collect information about the comments you make while logged in to your account, and use that information to, for example, tally up statistics about your comments (check them out in your dashboard!) and provide the information about your comments in your Intense Debate public profile.
  • Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Automattic uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted ads. For more information about our use of cookies and other technologies for tracking, including how you can control the use of cookies, please see our Cookie Policy.

Information We Collect from Other Sources

We may also get information about you from other sources. For example, if you create or log into your WordPress.com account through another service (like Google) or if you connect your website or account to a social media service (like Twitter) through our Publicize feature, we will receive information from that service (such as your username, basic profile information, and friends list) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.

We may also get information, such as a mailing address, from third party services about individuals who are not yet our users (…but we hope will be!), which we may use, for example, for marketing and advertising purposes like postcards and other mailers advertising our services.

How And Why We Use Information

Purposes for Using Information

We use information about you as mentioned above and for the purposes listed below:

  • To provide our Services–for example, to set up and maintain your account, host your website, backup and restore your website, or charge you for any of our paid Services;
  • To further develop and improve our Services–for example by adding new features that we think our users will enjoy or will help them to create and manage their websites more efficiently;
  • To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use;
  • To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition–for example, we may analyze how many individuals purchased a plan after receiving a marketing message or the features used by those who continue to use our Services after a certain length of time;
  • To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Automattic and others, which may result in us declining a transaction or the use of our Services;
  • To communicate with you, for example through an email, about offers and promotions offered by Automattic and others we think will be of interest to you, solicit your feedback, or keep you up to date on Automattic and our products; and
  • To personalize your experience using our Services, provide content recommendations (for example, through our Reader Post Suggestions), target our marketing messages to groups of our users (for example, those who have a particular plan with us or have been our user for a certain length of time), and serve relevant advertisements.

Sharing Information

How We Share Information

We do not sell our users’ private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

  • Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
  • Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or your site. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, registrars, registries, and data escrow services that allow us to provide domain registration services, and your hosting provider if your site is not hosted by Automattic), those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our Services (like analytics providers), and companies that make products available on our websites (such as the extensions on WooCommerce.com), who may need information about you in order to, for example, provide technical or other support services to you. We require vendors to agree to privacy commitments in order to share information with them. Other vendors are listed in our more specific policies (e.g. our Cookie Policy).
  • Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request. For more information on how we respond to requests for information about WordPress.com users, please see our Legal Guidelines.
  • To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Automattic, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Automattic goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
  • With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so, such as the social media services that you connect to your site through our Publicize feature.
  • Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services and we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms.
  • Other Site Owners: If you have a WordPress.com account and leave a comment on a site that uses our Services (like a site created on WordPress.com or a site running Jetpack), your IP address and the email address associated with your WordPress.com account may be shared with the administrator(s) of the site where you left the comment.
  • Published Support Requests: And if you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.

Information Shared Publicly

Information that you choose to make public is–you guessed it–disclosed publicly.

That means, of course, that information like your public profile, posts, other content that you make public on your website, and your “Likes” and comments on other websites, are all available to others–and we hope you get a lot of views!

For example, the photo that you upload to your public profile, or a default image if you haven’t uploaded one, is your Globally Recognized Avatar, or Gravatar–get it? :). Your Gravatar, along with other public profile information, will display with the comments and “Likes” that you make on other users’ websites while logged in to your WordPress.com account. Your Gravatar + public profile information may also display with your comments, “Likes,” and other interactions on websites that use our Gravatar service, if the email address associated with your account with us is the same as the email address that you use on the other website.

We also provide a “Firehose” stream of public data (like posts and comments) from sites that use our Services to provide that data to Firehose subscribers, who may view and analyze the content (all subject to our Terms of Service), but do not have rights to re-publish it, publicly.

Public information may also be indexed by search engines or used by third parties.

Please keep all of this in mind when deciding what you would like to share.

How Long We Keep Information

We generally discard information about you when we no longer need the information for the purposes for which we collect and use it–which are described in the section above on How and Why We Use Information–and we are not legally required to continue to keep it.

For example, we keep the web server logs that record information about a visitor to one of Automattic’s websites, such as the visitor’s IP address, browser type, and operating system, for approximately 30 days. We retain the logs for this period of time in order to, among other things, analyze traffic to Automattic’s websites and investigate issues if something goes wrong on one of our websites.

As another example, when you delete a post, page, or comment from your WordPress.com site, it stays in your Trash folder for thirty days just in case you change your mind and would like restore that content–because starting again from scratch is no fun, at all. After the thirty days are up, the deleted content may remain on our backups and caches until purged.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

To enhance the security of your account, we encourage you to enable our advanced security settings, like Two Step Authentication.

Choices

You have several choices available when it comes to information about you:

  • Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services–for example, paid, premium themes–may not be accessible.
  • Limit Access to Information On Your Mobile Device: Your mobile device operating system should provide you with the ability to discontinue our ability to collect stored information or location information via our mobile apps. If you do so, you may not be able to use certain features (like adding a location to a photograph, for example).
  • Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
  • Set Your Browser to Reject Cookies: At this time, Automattic does not respond to “do not track” signals across all of our Services. However, you can usually choose to set your browser to remove or reject browser cookies before using Automattic’s websites, with the drawback that certain features of Automattic’s websites may not function properly without the aid of cookies.
  • Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Services 🙁 🙁 🙁 :(, you can close your WordPress.com account. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above–for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.

Your Rights

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

  • Request access to your personal data;
  • Request correction or deletion of your personal data;
  • Object to our use and processing of your personal data;
  • Request that we limit our use and processing of your personal data; and
  • Request portability of your personal data.

You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to How to Reach Us to, well, find out how to reach us.

EU individuals also have the right to make a complaint to a government supervisory authority.

Controllers and Responsible Companies

Automattic’s Services are worldwide. Different Automattic companies are the controller (or co-controller) of personal information, which means that they are the company responsible for processing that information, based on the particular service and the location of the individual using our Services.

Depending on the Services you use, more than one company may be the controller of your personal data. Generally, the “controller” is the Automattic company that entered into the contract with you under the Terms of Service for the the product or service you use. In addition, Automattic Inc., our US-based company, is the controller for some of the processing activities across all of our Services worldwide.

The chart below explains the controllers for processing your personal information. We use the term “Designated Countries” to refer to Australia, Canada, Japan, Mexico, New Zealand, and all countries located in the European continent.

If you reside outside of the Designated Countries  (for services other than those offered at WooCommerce.com):Automattic Inc.
60 29th Street #343
San Francisco, CA 94110
If you reside in the Designated Countries (for services other than those offered at WooCommerce.com):Aut O’Mattic A8C Ireland Ltd.
Business Centre, No.1 Lower Mayor Street
International Financial Services Centre
Dublin 1, IrelandAutomattic Inc. is also the controller for some of the processing activities related to Services provided by Aut O’Mattic A8C Ireland Ltd.
If you are using our Services offered at WooCommerce.com:Bubblestorm Management (Pty) Ltd (WooCommerce.com)
Unit A206, The Old Biscuit Mill (TOBM)
373 – 375 Albert Road, Woodstock
Cape Town, South AfricaAutomattic Inc. is also the controller for some of the processing activities related to Services provided by Bubblestorm Management (Pty) Ltd (WooCommerce.com).

How to Reach Us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please contact us.

Other Things You Should Know (Keep Reading!)

Transferring Information

Because Automattic’s Services are offered worldwide, the information about you that we process when you use the Services in the EU may be used, stored, and/or accessed by individuals operating outside the European Economic Area (EEA) who work for us, other members of our group of companies, or third party data processors. This is required for the purposes listed in the How and Why We Use Information section above. When providing information about you to entities outside the EEA, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy as required by applicable law. These measures include:

  • In the case of US based entities, entering into European Commission approved standard contractual arrangements with them, or ensuring they have signed up to the EU-US Privacy Shield; or
  • In the case of entities based in other countries outside the EEA, entering into European Commission approved standard contractual arrangements with them.

You can ask us for more information about the steps we take to protect your personal information when transferring it from the EU.

Ads and Analytics Services Provided by Others

Ads appearing on any of our Services may be delivered by advertising networks. Other parties may also provide analytics services via our Services. These ad networks and analytics providers may set tracking technologies (like cookies) to collect information about your use of our Services and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us and other companies to, among other things, analyze and track usage, determine the popularity of certain content, and deliver advertisements that may be more targeted to your interests. Please note this Privacy Policy only covers the collection of information by Automattic and does not cover the collection of information by any third party advertisers or analytics providers.

Third Party Software

If you’d like to use third party plugins, WooCommerce extensions that enable services provided by third parties, or other third party software, please keep in mind that when you interact with them you may provide information about yourself (or your site visitors) to those third parties. We don’t own or control these third parties and they have their own rules about collection, use and sharing of information, which you should review.

Visitors to Our Users’ Websites

We also process information about visitors to our users’ websites, on behalf of our users and in accordance with our user agreements. Please note that our processing of that information on behalf of our users for their websites isn’t covered by this Privacy Policy. We encourage our users to post a privacy policy that accurately describes their practices on data collection, use, and sharing of personal information. If you’d like, you can also read more about the data we collect on behalf of our users in our Privacy Notice.

Privacy Policy Changes

Although most changes are likely to be minor, Automattic may change its Privacy Policy from time to time. Automattic encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such as adding a statement to our homepage or the WordPress.com Blog, or sending you a notification through email or your dashboard). Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.

That’s it! Thanks for reading.

Change log

  • May 25, 2018: Added more specific information to help clarify our practices, included information for Polldaddy and Woocommerce.com services, and added information to reflect the requirements of the EU’s General Data Protection Regulation.
  • January 3, 2018Revised and reorganized language throughout to help simplify the policy and clarify our practices.
  • August 22, 2017: Added “Information We Collect from Other Sources” section.
  • November 2, 2016: Added that comments submitted as missed spam are retained by Akismet to improve future performance.
  • February 18, 2015: Updated Creative Commons license from 2.5 to 4.0.
  • September 18, 2013: Added that blog commenter email addresses are disclosed to administrators of the blog where the comment was left.
  • February 1, 2011: Clarified subpoena language and added Business Transfers paragraph
  • January 3, 2011: Added court order and subpoena clarification
  • July 1, 2010: Revised paragraph about IP addresses to explain when they are collected and that commenter IPs are visible to blog administrators
  • October 29, 2009: Added Comments paragraph to explain Akismet comment storage policy
  • March 10, 2009: Added Ads paragraph to alert users that ads from third parties may use cookies.

Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our services deploy cookies, as well as the options you have to control them.

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

How we use cookies

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example).

Many of the cookies we use are only set if you are a registered WordPress.com user (so you don’t have to log in every time, for example), while others are set whenever you visit one of our websites, irrespective of whether you have an account.

For more information on the choices you have about the cookies we use, please see the Controlling Cookies section below.

Where we place cookies

We set cookies in a number of different locations across our services. These include:

  • On our websites (including automattic.com, wordpress.com, vip.wordpress.com, jetpack.com, gravatar.com, intensedebate.com, vaultpress.com, and akismet.com).
  • In the administrative dashboards of our websites, such as Calypso and wp-admin.
  • On sites we host for our users.
  • On sites that use our plugins (e.g. Jetpack).

User Sites

In addition to the cookies set on our own sites, we utilize cookies for our Site Statsfeature. This tallies the unique numbers of visitors to a site, as well as the number from specific geographic locations. A visitor is counted when we see a user or browser for the first time in a given period.

Examples

Below are examples of the cookies set by Automattic, with explanations of their purpose. Some of these cookies are set across our whole network, whereas some are specific to individual services (e.g. WordPress.com, Longreads, etc). Please note that this is not an exhaustive list, but rather aims to be representative. Information about cookies that may be set by third parties, such as our ads partners, is below.

In addition, people and companies that use our services to publish or host their own sites may place additional cookies. We provide more information on these cookies below.

Advertising

CookiePurpose
adsTracks if a visitor has clicked an ad before.
lr_nwCounts and tracks pageviews on Longreads.com. Used to determine whether or not to show our Membership popup message.
wordpress_eliReduces the display of ads for repeat visitors.

Please also see the section below on third party advertisements that you may see on our sites or sites that use our services.

Analytics and Performance

CookiePurpose
__pdvtUsed in log of Polldaddy survey data to aid in debugging customer problems
abUsed for “AB testing” of new features.
nux_flow_nameIdentifies which user signup flow was shown to the user.
tk_ni / tk_ai / tk_qsGathers information for our own, first party analytics tool about how our services are used. A collection of internal metrics for user activity, used to improve user experience.
wp-affiliate-trackerRemembers the ID of the affiliate that referred the current user to WordPress.com
utma / utmb / utmc / utmt / utmz / ga / gat / gidGoogle Analytics. Gathers information that helps us understand how visitors interact with our websites, which allow us to create a better experience for our visitors. Our users may also implement Google Analytics on their own websites.

Functionality

CookiePurpose
_longreads_prod_newAuthentication for Longreads.com Member accounts. Only active when logged in, on *.longreads.com domains.
akm_mobileStores whether a user has chosen to view the mobile version of a website.
botdlangUsed to track the language a user has selected to view popular blogs in.
landingpage_currencyDefines the currency displayed in WordPress.com landing pages.
pd_dashboardRecords last used folder in Polldaddy dashboard so it can be reopened upon user’s next visit.
PD_USER_AUTHLogin cookie used to identify Polldaddy user.
wordpress_logged_in*Checks whether or not the current visitor is a logged in WordPress.com user.
wp-settings-{user_id}Persists a user’s wp-admin configuration.
wp_sharing_{id}Tracks whether or not a user has already performed an action.

Security

CookiePurpose
csrftokenPython/Ajax security cookie used on accounts.longreads.com.

Strictly Necessary

CookiePurpose
country_codeUsed in order to determine whether or not the cookie banner should be shown. Set immediately on page load and retained for 6 hours to remember the visitor’s country.
sensitive_pixel_optionRemembers the state of visitor acceptance to the cookie banner. Only set when the visitor clicks Accept.
twostep_authSet when the user is logged in using two factor authentication.
wordpress_test_cookieChecks if cookies are enabled to provide appropriate user experience.

Advertisements from Third Parties Through Automattic’s Ads Program

Our mission is to democratize publishing. So that we can offer free access to create a website using WordPress.com, we show ads on some of our users’ sites. Our users may also choose to place ads on their site through our ads program. Additionally, we also show ads from our ads program on some of our own websites (e.g. longreads.com).

We operate our ads program in partnership with third party vendors. As part of the operation of our ads program, we use cookies to collect certain information. Advertising cookies enable us and our partners to serve ads and to personalize those ads based on information like visits to our sites and other sites on the Internet.

Below is a representative list of our advertising program partners, along with information on the cookies that that each partner sets. The partners we work with change from time to time, and this is not an exhaustive list. Your choices to control cookies related to our ads program are described below.

PartnerCookie Info
Amazonhttps://www.amazon.co.uk/gp/help/customer/display.html/ref=footer_iba?ie=UTF8&nodeId=201909150
AppNexushttps://www.appnexus.com/en/company/cookie-policy
BidSwitchhttp://www.bidswitch.com/cookie-statement/
Google (AdSense, DoubleClick Ad Exchange “AdX”)https://policies.google.com/technologies/ads
OATHhttps://policies.oath.com/us/en/oath/privacy/topics/cookies/index.html
Pubmatichttps://pubmatic.com/legal/website-cookie-policy/
Skimlinkshttps://skimlinks.com/user-cookies

Visitors to Sites with Jetpack installed

Below are examples of the cookies set for visitors to sites with the Jetpack plugin installed. For more details on the cookies set for administrators, please see https://jetpack.com/support/cookies/.

Jetpack Comments

Cookie NamePurpose
comment_author_{HASH}Remembers the value entered into the comment form‘s name field. Specific to the site from which it is set. This cookie mirrors one set by the core WordPress software for commenting purposes.
comment_author_email_{HASH}Remembers the value entered into the comment form‘s email field. Specific to the site from which it is set. This cookie mirrors one set by the core WordPress software for commenting purposes.
comment_author_url_{HASH}Remembers the value entered into the comment form‘s URL field. Specific to the site from which it is set. This cookie mirrors one set by the core WordPress software for commenting purposes

Mobile Theme

Cookie NamePurpose
akm_mobileRemembers whether or not a user wishes to view the mobile version of a site.

Subscriptions

Cookie NamePurpose
jetpack_comments_subscribe_{HASH}Remembers the state of the post and comment subscription checkboxes.
jetpack_blog_subscribe_{HASH}Remembers the state of the post and comment subscription checkboxes.

Controlling Cookies

Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly.

To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising visit youronlinechoices.eu (EU based) or optout.aboutads.info (US based). On a mobile device, you may also be to adjust your settings to limit ad tracking.

You can opt out of Google Analytics by installing Google’s opt-out browser add-on.

Our Internal Analytics Tool

In order to better understand how our services are used, we monitor certain user activities that take place within our products, including page views and clicks on any links used when managing a site via our dashboards.

We call each one of these actions an “event.” Analytics events are attached to your WordPress.com account and are handled via a first party system that Automattic owns and maintains. In general, we record the following data for each event: IP address, WordPress.com user ID and username, WordPress.com-connected site ID (for sites not hosted on WordPress.com), user agent, referring URL, timestamp of event, browser language, and country code.

We use this information to improve our products, make our marketing to you more relevant, personalize your experience, and for the other purposes described in our Privacy Policy.

You may opt out of our analytics program through your user settings. By doing so, you won’t share information with our analytics tool about events or actions that happen after the opt-out, while logged in to your WordPress.com account. Note that opting out does not disable the functionality of the actions we track – for example, if you publish a post, we will still have record of that (don’t worry!), but for an event or action after you opt out, we will not have other data associated with that action or event in the analytics tool.

Contact Us

If you have any questions about our use of cookies, you can find the most relevant contact details in our Privacy Policy.

Payment

We currently accept the following payment methods (you will have the option to select your payment method when placing an order):

  • Cash on Delivery
  • Credit card (Visa, Mastercard, American Express)
  • PayPal
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To make a purchase, simply select the items you would like to order and add them to your shopping bag. You can then proceed through the checkout process and make a secure online payment using your credit card (Visa, Mastercard & American Express) or PayPal account. Once you have successfully placed your order, you will receive an automatic email confirmation.

You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account. You can create an account by clicking here or by opting in when placing an order.

By law, we are required to collect sales tax on all orders shipping to New York and Tennessee. The rate of tax will be determined by the exact delivery address and displayed when placing your order.

Delivery

All orders within the USA are shipped via UPS at the following rates (you will have the option to select your rate when placing an order):

  • Free Standard (1-5 business days) — Free (orders over $100)
  • Standard (1-5 business days) — $5.95
  • Next Day Air (1 business day) — $18.95
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Orders placed Monday through Friday by 12:00 pm EST (excluding holidays) are generally shipped the same day. Orders placed after 12:00 pm EST or holidays will be shipped on the next business day. Orders placed Saturday and Sunday will ship on the following Monday (excluding holidays).

Once your order has shipped, you will receive an email notification with the tracking information. Please note that the tracking information can take up to 24 hours to update after your order has been dispatched.

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Unfortunately, we are unable to advise on the exact amount of such charges since they are specific to each location.

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Mūsu stāsts

Mani sauc Sanita un esmu zaļās studijas “pienene” idejas un vietas autore,  nāku no banku jomas, bet aizgāju no tās, lai darītu kaut ko no sirds un ar mīlestību. Tā 2011.gadā tapa zaļā studija “pienene” – vieta, kur satiekas Latvijas ražojumi un vieta, kur satikties ar draugiem.  Mājīgā atmosfērā savienots Latvijas dizaina veikals un kafetērija, padarot to interesantu un sirdssiltu, lai iepriecinātu ikvienu studijas apmeklētāju.

Pakāpeniski vieta kļuvusi par zīmolu “pienene” un radītas zīmola lietu līnijas – mājas tekstils, apģērbs un aksesuāri.

Zīmols pienene

Zīmols tapis, iedvesmojoties no Latvijas pļavām un mežiem, jūras un pastaigām, esot prom no biroja.

Savos darbos izmantojam dabiskos materiālus – linu, ādu, kokvilnu un vilnu, kas ir patīkami ādai, ērti ikdienā un dizainiski pievilcīgi. Mājīguma un dabiskuma noskaņai tapusi mājas tekstila līnija ar lina gultas veļu, lina galdautiem un dvieļiem. Apģērba līnija ar lina kleitām un tunikām lieliski sader kopā  ar “pienene” mugursomām, aicinot doties garākā pastaigā.

Kafetērija

Jābūt vietai, kur var pēc sirds patikas izgaršoties Latvijas garšīgās zāļu tējas, cigoriņu kafiju un vietējos vīnus. Un te tā ir! Zāļu tēju plašais klāsts atsauc atmiņā vecmāmiņas zāļu tēju krājumus ar vasaras pļavu smaržu, ko pie mums nesteidzīgi izbaudīt kopā ar gardu našķi. Tepat arī vietējo vīnu izlase visā to garšas daudzveidībā – no bērzu sulas vīna svaiguma līdz  rudens aveņu vīna samtainumam.

Ko mēs vēl darām

  • sagatavojam dāvanas ar stāstu, ko priecāsies saņemt sadarbības partneri ārpus Latvijas, klienti, draugi, kolēģi un visa ģimene,
  • organizējam Latvijas vīnu un vietējo sieru degustācijas, neaizmirstot arī Rīgas melno balzāmu, maizītes ar kaņepju sviestu un medus kūku,
  • piedāvājam iespēju organizēt seminārus radošā atmosfērā,
  • iedvesmojam radošajās darbnīcās – porcelāna apgleznošana, vannas maisiņu izgatavošana pēc senču receptēm, bišu vaska sveču tīšana, šokolādes apgleznošana

Contact info:

Phone: +371 67210400
Mob. phone.: +371 29298748

Working hours:

Opened every day!
Monday to Saturday – 10:00 – 19:00
Sunday – 10:00 – 18:00

Our Adress:

Kungu iela 7/9, Riga, Latvia

Email:

sanita@studijapienene.lv

Or contact us here:

Shopping Information

What Shipping Methods Are Available?

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How Long Will It Take To Get My Package?

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What Shipping Methods Are Available?

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Payment Information

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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Orders and Returns

How do I place an Order?

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Do I need an account to place an order?

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Who should I to contact if I have any queries?

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How Can I Cancel Or Change My Order?

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How Do I Track My Order?

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How Can I Return a Product?

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Lai izsekotu pasūtījumu, lūdzu, ievadiet savu pasūtījuma ID zemāk esošajā lodziņā un nospiediet pogu "Track". Kods tika dots jums uz jūsu kvīts un apstiprinājuma e-pastā, kuru jums vajadzēja saņemt.

Payment

We currently accept the following payment methods (you will have the option to select your payment method when placing an order):

  • Cash on Delivery
  • Credit card (Visa, Mastercard, American Express)
  • PayPal
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To make a purchase, simply select the items you would like to order and add them to your shopping bag. You can then proceed through the checkout process and make a secure online payment using your credit card (Visa, Mastercard & American Express) or PayPal account. Once you have successfully placed your order, you will receive an automatic email confirmation.

You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account. You can create an account by clicking here or by opting in when placing an order.

By law, we are required to collect sales tax on all orders shipping to New York and Tennessee. The rate of tax will be determined by the exact delivery address and displayed when placing your order.

Delivery

All orders within the USA are shipped via UPS at the following rates (you will have the option to select your rate when placing an order):

  • Free Standard (1-5 business days) — Free (orders over $100)
  • Standard (1-5 business days) — $5.95
  • Next Day Air (1 business day) — $18.95
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Orders placed Monday through Friday by 12:00 pm EST (excluding holidays) are generally shipped the same day. Orders placed after 12:00 pm EST or holidays will be shipped on the next business day. Orders placed Saturday and Sunday will ship on the following Monday (excluding holidays).

Once your order has shipped, you will receive an email notification with the tracking information. Please note that the tracking information can take up to 24 hours to update after your order has been dispatched.

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Unfortunately, we are unable to advise on the exact amount of such charges since they are specific to each location.

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